How Do You Build an AI-Powered Product From Scratch?

Oleksandr Moshenskiy
Head of PM Department at TRIARE
4 min read
Published date:
AI-powered product development

What does it take to build an AI-based product from scratch?

To build an AI product from scratch, the team goes through the discovery phase, checks the data, chooses the relevant AI model, builds an MVP, tests it, and improves it through iterations. At every of these steps, experts work closely with the product aim and business goals to build an AI product that solve them and has a relevance for the people who will use it. 

The data checking refers to the quality of the materials the AI model will get and use to perform specific actions within the app or web platform. MVP development is mentioned because it is the best way to test the idea and the product’s viability, as well as the AI features built into it. 

Also, keep in mind the metrics to manage. Before the product is done, you should have a clear starting point and the final figures you want to achieve, or what business issues must be solved after a specific period of time. Group everything that makes sense for your business success and manage it as the product goes live. 

Typically, the AI product development process covers interface creation, integrations, security, and post-launch support, as outlined in TRIARE’s approach to AI product development. The budget and timeline depend on the product requirements; for more details, see our article on the cost of AI development.

How can you validate an idea for an AI-based product?

To validate the AI-powered product idea, run user interviews, analyze the current process, and test the prototype on real-world tasks. Compare the results with standard automation to determine whether artificial intelligence is necessary here. In some cases, AI can cover all the processes to deliver better results and user experience, in some – just a few processes, leaving other ones on the standard automation. 

Let’s take an AI-based search process within the app as an example. To see whether it makes sense, track results accuracy, verify the time taken to complete the task, and compare it with the standard figure. Evaluate the availability, quality, and relevance of the data, as well as the rights to use it. If information is missing, organize its collection first before expanding functionality or promising users a result. If the AI approach works better than the standard one, that’s a good sign the idea is worth pursuing.

How to find out where AI can add the most value to your product?

Which artificial intelligence models does your product need?

For text tasks, you may connect an LLM (Large Language Model) via API, or build a custom ML model for demand forecasting, for example. The RAG technique identifies relevant excerpts from company documents and adds them to the query without retraining the model. Fine-tuning further trains the existing model using examples of desired responses or behavior. These approaches can be combined; test their quality on real-world user tasks.

These are the core ones that businesses use today, and we, as an AI product development company, advise going for. Just define what type of tasks your product performs most often and then choose the appropriate model to handle them.

How do you build and launch an AI MVP?

AI MVP development is based on implementing one key AI feature and testing its value on a small group of users. To get accurate and relevant results, choose a scenario with a clear outcome first. Like answering questions based on internal guidelines, or else.

Then, connect the model and data, create an interface, and verify quality and security before launch. Make sure users can correct the response, report an error, and contact a human. Use feedback and test results to improve the product.

How do you test an artificial intelligence product after launch?

After AI app development and launch, QA specialists test it on a validation dataset and in real-world use cases. Automated evaluation and expert review are combined at this stage.  

Since LLM responses are non-deterministic, and the same query can give different results, experts go through the following work stages: 

– detect hallucinations (plausible fabrications);

– test guardrails (response checks and action restrictions); 

– repeat tests after changes to the model, prompts, or data; 

– add detected errors to test scenarios so they don’t recur after updates.

Сonclusion

AI-powered product building or custom AI software development must stand on solid reasons for it. They combine deep understanding of what people need, what technical parts must be implemented, and where AI can support the core processes. When a ready-made AI product helps users complete tasks and meets agreed-upon quality criteria, there is a reason to scale it and improve. 

Oleksandr Moshenskiy
Head of PM Department at TRIARE