Transport, Development, Business
21 Jan 2022
0 min read

Mobile app development for a car service center

Having a fully functional mobile app has become a necessity rather than an option for the majority of businesses today. Car service centers are not an exception. Moreover, vehicle maintenance and repairs using mobile apps can save money to customers while enhancing their safety and well-being. This is why mobile app design is particularly valuable for the car service industry.

Car maintenance is about time and money. An average car owner can spend up to $397 per year on car repairs. In addition, it takes time to make an appointment, wait for the work completion, and assess the total cost. The final cost may also come as a surprise, if the additional repairs were necessary. At this point, mobile app development for a car service center comes into play.

1. Benefits to customer and car service

A well-designed mobile app for car service can bring numerous benefits to a customer, including:

  • Ability to schedule visits without calls or messages
  • Cost estimates available in advance
  • New information about services, spare parts, and sales
  • Reminders about scheduled maintenance
  • Finding malfunctions in advance
  • Ability to select a mechanic
  • General convenience

By hiring a mobile app development company with relevant expertise, a car service would receive the following advantages:

  • Improved workflow efficiency through automation
  • Broader access to the existing and potential customers
  • Additional marketing opportunities
  • Stronger communication channel through personalized notifications
  • Additional advertising through the system of feedback and ratings
  • Potential for long-term relationships with clients

2. Must-have features of the car service mobile app

Mobile app UI design for a car service provides customer-oriented functions. For example, a mobile app may include an app and car service tutorial, scheduling function, cost calculator, tracking and notifications in real time, search filters for mechanics, various payment methods, feedback and ratings, and in-app chat.

Having a tutorial simplifies the initial acquaintance of the customer with an app. It is also essential to have skip and re-watch options for greater convenience.

The scheduling function addresses the time benefits for customers and car service. The process should display the available time slots, include comments, and offer the ability to select a mechanic.

It is crucial to have a cost calculator to estimate the future bill in advance. Furthermore, transparent pricing removes ambiguity and builds long-term trust between the company and its customers.

When implementing tracking and notifications, it is essential to balance the notifications’ frequency and their importance. The car service company should provide a mobile app for auto owners with convenient and timely reminders.

The ratings allow setting preferences based on the reviews of the other customers. Similarly, these tools could serve as an internal performance appraisal instrument.

A range of payment services address the convenience element and enhance interaction with the app. Adding multiple payment options would contribute to the higher convenience and customer satisfaction levels.

The chat function with the company’s representative would ensure customization and improve communication. Asking specific questions about the car could serve as an additional online service of the car shop.

3. GUIDE TO THE CAR SERVICE MOBILE APP DESIGN

Contacting a company specializing in mobile app development services, like TRIARE, would be the best bet for a car services firm. However, simply hiring a mobile app development company would be insufficient. Having a clear understanding of the final product and its functionality is important for achieving maximum potential. For instance, developing an android mobile app for a car service center with most customers using Apple products would be a significant mistake.

Understanding the app development process would allow the car service to set specific requirements for the mobile app UI design and necessary features. Such a process includes four steps:

Step 1: Set goals and expectations. Specify the features you need and discuss their format with the development team.

Step 2: Conduct market research and ensure high-quality UI design. This step includes the analysis of the current trends and practices, along with the best design cases in your niche.

Step 3: Code and test the solution. Having a customized app is highly beneficial because of its features tailored to the customer’s specific needs. Furthermore, it allows for improvements and adjustments. Finding a vendor that is capable of delivering customized and reliable business solutions is the primary objective at this point.

Step 4: Analyze app’s performance and plan post-development support. For instance, TRIARE has several plans offering consistent post-development at reasonable rates. Managing newly appearing issues is vital for seamless app launch and maintenance.

Following these steps will allow setting SMART goals while achieving them both effectively and efficiently.

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Business Developer Specialist at Triare
Ihor Kryzhanivskyi

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