Communication Inside an International Dedicated Team

Oleksandr Moshenskiy
Head of PM Department at TRIARE
7 min read
Communication Inside an International Dedicated Team

Learn why smooth communication inside an international dedicated team is a crucial factor in achieving corporate goals.

Intro. International dedicated team as a current reality

Communication plays an extremely important role in all aspects of life. Business owners deal with staff in meetings or through written communications such as emails and text messages during internal cooperation. In external communication, they work with suppliers, customers, or competitors. 

Effective business communication helps build good relationships between employers and employees that can help improve a company’s productivity and profits. Poor communication in business can lead to several unforeseen problems, including unhappy customers, delayed projects, decreased productivity, and much more.

An internationally dedicated team represents an integral part of the current labor market. This point is especially evident regarding companies engaged in IT services. The developers from different countries unite into teams of professionals to create smart solutions for their clients. In this case, the specialists can share their experiences and collaborate beyond territorial boundaries to achieve the most productive working results. 

Trends and reasons for forming an international dedicated team

Working with specialized international software development teams has several benefits compared to creating an internal dedicated development team. Specifically, the business owners gain fast access to a carefully thought-out development process and in-depth knowledge of particular industries, including fintech, hotel, or healthcare. The companies can save time, money, and mental health by going directly to the point. 

The needs of the organization determine the particular structure of the team. The development team could be made up of:

  • IT engineers and developers
  • UX/UI designers
  • Business analysts
  • Project managers
  • DevOps engineers
  • Quality assurance specialists

Specialized professionals contracted to work on a particular project for a certain customer make up a specialized development team. Similar to another form of outsourcing, this software development approach is also quite popular with businesses involving, according to Computer Economics Avasant Research, more than 60% of companies. 

What aspects of team communication do not suit you?

What are the communication standards for dedicated teams?

Communication in a dedicated development team plays an important role in building a work process. Its effectiveness manifests in well-coordinated teamwork, reasonable distribution of responsibilities, and establishment of mutual understanding and support.

The communication standards for dedicated teams require the following points:

  • Make contact, join the person, and include them in the conversation.
  • Listen to colleagues and others.
  • Express the point of view in a reasoned manner and convince.
  • Ask questions and explore the situation together.
  • Conduct an effective presentation of your ideas and projects.
  • Deal with resistance from colleagues, clients, or employees.
  • Give feedback to employees or colleagues.

Employing a committed development staff is the greatest option for expanding startups and successful businesses.

Communication standards for dedicated teams

What are the features of communications in local teams?

Communication between employees is a main supporting factor in solving complex problems and finding the right way out of unexpected situations. When high-quality communication is maintained in a team, it contributes to creating team spirit. Each member enjoys the work process.

The features of communication in local dedicated teams involve the following stages: 

Adaptation. At this stage, work efficiency is low. Employees get to know each other better by evaluating each other’s capabilities and professional qualities.

Grouping. The interests of each participant are revealed. Sympathy appears. At this stage, business owners can identify the level of emotionality of each employee.

Cooperation. Instead of “you”, a concept such as “we” appears. Project participants themselves begin to strive to complete the task successfully. Communication becomes constructive and open.

Rationing. Schemes of interaction in the team emerge the participants trust each other, and respect increases.

Functioning. Each specialist receives a separate role. Conflicts are revealed and resolved openly. A favorable microclimate is formed in the team. The general work begins.

Effective company communications are a system or a set of all communication channels of an enterprise that ensures maximum management coherence, achievement of set goals, and sufficient transparency.

Features of communications in local teams

What are the risks of poor communication within an international dedicated team?

According to a study conducted by international consulting firm Deloitte, companies with highly dedicated employees outperform those with less engaged staff by 17%. In this case, the business owners should pay special attention to methods to avoid bad communication. 

The lack of methods to avoid bad communication within the international team can lead to the following risks: 

Competing priorities. They often arise due to differences in speed, quality, and cost of work.

Personality conflicts. When employees’ interests conflict, team members are less interested in communicating, sharing information, and collaborating.

Communication overload. It can take various forms – for example, overloading team members with numerous facts, figures, and stories of no apparent value.

Abusive work situations. Intolerant behavior in the workplace has become more common in recent years and requires immediate elimination for normal cooperation.

However, technology is rapidly changing the way companies communicate. Thanks to email, instant messengers, and social networks, specialists can quickly contact the person they need at any time, receive the necessary information to complete assigned tasks and make decisions faster. Geography and time no longer limit communication between dedicated international team members.

Risks of poor communication

How to organize communication within an international team for maximum efficiency?

Many business owners need help building communication within their teams. The manager must give direct feedback and clear instructions, delegate tasks correctly, praise colleagues for good ideas, and competently criticize without eradicating motivation. All these tasks can be challenging.

The proper way to organize communication within an international dedicated development team for maximum efficiency implies the following requirements for communication methods:

All-consuming tolerance. Communication between colleagues should be based on respect for team members’ personal and professional features.

Respect for subordination. This aspect is very important for establishing a workflow where all developers perform their duties at a high level.

Constant team building. Company managers should promote cultivating a friendly atmosphere in the team through regular corporate events aimed at improving cooperation algorithms.

Loyalty to resolve conflicts. All employees must try to resolve conflict situations, avoiding toxic patterns of interaction.

To assess the effectiveness of communication within the company, the business owners can conduct testing, organize an audit, and collect feedback from department heads, but all this will be a subjective assessment. The situation is complicated because it is necessary to evaluate not just the communication level of a particular employee but the entire team.

How to organize communication

How does communication within a dedicated team affect the business performance of the project?

Effective internal communications allow management to learn about employee problems promptly, make informed management decisions, and increase loyalty and involvement. In addition, this approach is a productive way to convey corporate standards and positions on certain issues.

The advanced communication within a dedicated team can influence project performance in the following ways: 

Highly qualified team of employees. The company will receive permanent staff. Managers will no longer have to hire dedicated team members continually

Productivity increases. A well-coordinated team can complete tasks faster and initiate smart solutions for further implementation by showing better results. 

Growing competitiveness. The company will have unlimited potential to initiate new strategies to promote business needed to receive a competitive advantage. 

It is also important to establish clear rules and procedures for internal corporate communication to avoid misunderstandings and conflicts. For example, business owners can determine who is responsible for updating information on the company portal and set rules for formatting emails and chat messages.

Business performance

What features can TRIARE show for good team interaction?

TRIARE involves only dedicated team members who show high productivity during all working processes. Communication in a team is necessary to establish connections between management and performers, build effective interaction with colleagues, and ensure effective and clear data exchange without information and time losses.

TRIARE follows communication principles such as:

  • Respect
  • Empathy
  • Active listening
  • Decision-making efficiency
  • Transparency

The team of developers can meet the client’s needs by using the benefits of advanced communication. In this case, this cooperation will bring fruitful results.

How do you establish an efficient work environment for an international team?

Conclusion

TRIARE is a company with a lot of experience cooperating with partners and colleagues worldwide. This approach is especially significant when managing a dedicated software development team. The developers can use the knowledge and skills they obtain to provide the clients with high-quality IT solutions. In this case, advanced communication skills can become an effective tool for introducing a productive work process.

Oleksandr Moshenskiy
Head of PM Department at TRIARE