Leveraging Outstaffing and Dedicated Team for Business Success: Unlocking Efficiency
With outstaffing, you can save money and handpick experts for your specific projects at the same time.
In a hypercompetitive world where businesses constantly try to get ahead of each other and cater to changing demands, digital transformation is inevitable. However, as you already know, most companies cannot take such a leap with traditional, in-house teams.
It’s a simple fact that if you want to build a new infrastructure with advanced solutions, you need top professionals that may not be available on your team. That’s why most businesses go after IT staffing or hire dedicated teams.
You may wonder, what are they? And how do they work? Keep reading to find out.
What is an outstaffing and a dedicated team in simple terms?
Staffing is a process where a company augments its existing team by hiring software specialists from an IT staffing firm. In this system, outstaffed developers keep to work at their workplaces but are managed only by the client company.
Staffing enables you to employ dedicated developers to be part of your team. You have full control over the collaboration, direction, and assignment of tasks to outsourced developers throughout the project. This means that you play an important role in helping them achieve tangible results.
The definition of a dedicated team is an outsourcing business model that enables customers to hire an external software development team that they manage. This is particularly useful for cases when the business needs to hire expert developers for long-term projects.
Thanks to an efficient and transparent approach to collaboration between customers and software development companies, dedicated project teams are growing.
Why is a dedicated team the way to grow your project?
Many companies choose to hire dedicated teams in the hopes of streamlining their operations. True, a dedicated team can manage your processes and help you grow further in different areas, including:
Cost management. Instead of outsourcing your business processes to an entire company, you only work with hand-picked experts that meet your needs at that particular stage. Therefore, you only pay for what you use.
Finding, interviewing, and individually introducing the required experts into the company’s strategy is not an easy task. As your business grows, you can terminate the cooperation at no additional cost, only during the agreed notice period.
Long-term projects. If your project evolves over time and requires constant attention, you need a dedicated team. You can have the in-house staff working more directly on other projects, while the remote development team does the long-term planning.
In-depth knowledge and technical skills for the project. If your company lacks experts with the necessary experience to implement the project, and you do not plan to get this knowledge internally, you will have to utilize all the members of a dedicated development team.
Typical mistakes and myths when working in the outstaff format.
There’s no doubt about the benefits of IT outstaffing, but sometimes companies struggle with the process because of unrealistic expectations or naive mistakes. Here are some misconceptions or common errors to avoid with outstaffing.
|Outstaffing solely focuses on recruitment.||Outstaffing providers can do far more by taking care of onboarding and managing operations, logistics, taxes, and offline and online security. You can put them in charge of maintaining your infrastructure.|
|You risk leaking information.||You can find reliable providers that have all relevant certifications and comply with security standards. IT outstaffing to such teams can help you cover all possible points of vulnerability.|
|The expertise is too narrow.||A reliable service provider can help you cover all the bases by handpicking the experts for your operational needs.|
|Experience is important, but not that much.||Measuring the skill level of service providers is certainly necessary, but not sufficient. Your vendor should have extensive experience in your industry to fully understand specific issues and effectively address them.|
Despite many misconceptions about outstaffing and some confusions with outsourcing, this model can be quite effective for small and medium businesses because it can give them the expertise and experience at the right time and the right place.
How does outstaffing help accelerate project growth?
Businesses embrace the outstaffing approach because it pays off in multiple ways. First, outstaffing allows them to understand the entire project because outstaffed developers work in the same way as in-house experts. Next, businesses cut their recruitment costs by entering the market through affordable and talented IT professionals.
Here are three notable examples of companies that have achieved growth through outstaffing.
- Google. Customer support is one of the key areas where Google used IT staffing. With thousands of representatives around the world, Google works with many offshore teams, helping the company manage costs and improve availability.
- Microsoft. Microsoft is probably the biggest outstaffing client in the world by employing contractors and experts that take care of tasks outside the scope and skill sets of their employees.
- Cisco Systems. Over the years, Cisco has steadily advanced its market share by covering its weaknesses and bolstering its strengths through outstaffing. The company currently works with many experts across the U.S., China, and India.
Benefits of transferring business processes to outstaff
Similar to outsourcing or hiring dedicated teams, many companies benefit from IT outstaffing for their business processes. The benefits of outstaffing are quite similar to the benefits of business process outsourcing. Here are some of the most notable benefits of outstaffing your business processes.
Calm heads. Delegating responsibility reduces the risk of burnout and helps business leaders move from a state of exhaustion to a state of confident control. CEOs need to run their companies with a balanced management approach that maintains their physical and mental health. Increased mental acuity and focus enable leaders to drive the business forward with strategic growth initiatives.
Laser focus. Running a business is not just about pushing products or services. You should also perform secondary tasks that are not directly related to your area of expertise. Data processing, QA, and customer support are just a few examples of common areas you need to cover. This obviously can take away from your focus and resources.
By outstaffing your business processes, you can take on these important tasks again. These providers specialize in several additional tasks, so you can be sure that they will do a thorough and efficient job. Most importantly, you will be able to fully focus on your main duties, which will help boost your productivity and quality.
Filling the gaps in terms of experience and expertise. If you want to realize your company’s full potential, you need to play to your strengths. This means that you must delegate tasks carefully. For example, your highly trained salespeople can do more than store files on their computers, so don’t limit them.
Outstaffing these tasks doesn’t just free up your team. These employees know the ins and outs of the job you’re barely doing, which means they’re likely to get the job done more efficiently than you.
Risk Management and Mitigation
Dedicated teams are the foundation of today’s IT staffing operations, but putting them on your team comes with risks. There are many ways you could mitigate and manage such risks:
Ask any questions you have. When looking to find an experienced provider, you should review their services to ensure that they have used products similar to yours. Be sure to study their areas of expertise in different sectors and markets. In your first inquiry, ask anything that can give you a better picture of the company.
Check the reviews. It’s vital to establish trust with the team and constantly communicate with them. That’s why it’s a norm to check their reviews on websites like Upwork. If possible, reach out to previous or existing clients about their past experiences with the service provider.
Establish a clear line of communication. To conclude a successful project, both sides need to establish clear communication and provide the proper guidelines from the get-go. There are a lot of collaboration tools to help you keep everything under control.
When drafting a contract with your dedicated team, make sure to mention all the important metrics you’d like to track. Emphasize everything you think is obvious, because it may not be obvious to the other party. Clear communication is key.
When you sign your special team, be sure to list all the key metrics you want to track. Highlight anything that you think is obvious because it may not be obvious to the other person.
Possible challenges of dedicated teams & their solutions
As with anything, there are inevitable downsides to any strategy and model, and dedicated teams are no exception. But, luckily, there’s a solution to every issue or challenge. Here are some possible disadvantages of a dedicated team with their solutions.
Time zone differences. Significant time zone differences frustrate collaboration between the outstaffed developers and your in-house software team. For example, if a US company hires Philippines-based developers, holding a spontaneous meeting will be tricky as the business hours don’t overlap.
Significant time zone differences can hinder collaboration between outsourced developers and your internal software teams. For example, if an American company were to hire a developer from the Philippines, it would be difficult to arrange a spontaneous meeting because the working hours do not overlap
Solution. Work with IT outstaffing companies closer to your region or one with a manageable timezone. Alternatively, agree on communication rules, such as sending queries by a specific hour and providing a response in 2 working days. This helps to manage communication across certain time zones.
Work with an IT staffing company that is close to your region or in a controlled time zone. Alternatively, the terms of communication are agreed upon, such as sending requests at certain times and providing responses within 2 working days. It helps to manage communication in specific time zones.
Communication barriers. There are great software developers all over the world. Communicating about projects, timelines, and expectations can be difficult in the face of a language barrier. It does not encourage ongoing cooperation.
Solution. You can’t hire anyone without proper vetting. While you discuss the whole operation with your existing team, you need to also get new members on board,
Intellectual property. There are concerns about data leakage and intellectual property protection when you onboard a remote team that ultimately belongs to another company. Businesses dealing with sensitive data and next-generational technologies might hesitate to outstaff unless the issue is addressed.
When you join an external team that is ultimately owned by another company, there are concerns about data breaches and intellectual property protection. Companies dealing with sensitive data and next-generation technology may be hesitant to lay off employees unless the issues are resolved.
Why businesses choose Triare’s dedicated team model
Over the years, we at TRIARE have offered the expertise and experience to help clients from every industry, particularly IT, to augment their resources. We offer top-notch quality assurance mechanisms, extensive testing processes, and compliance analysis to build a seamless software development product life cycle.
We’ve offered IT staffing in a wide range of areas, particularly in mobile and web app development. A notable example is a company that recruited our services to set up a dedicated team for its major project: an ultra-secure video streaming app for kids.
While the company’s resources did not match its goal in the beginning, our team helped create an app that went on to win the Kidscreen award 2019 and to reach 1st place at the SXSW in the category “Entertainment and Content”.
So, there you have it. This is a deep look into the benefits, applications, and possible risks of outstaffing and hiring dedicated teams. We hope that this can help your company with its digital transformation.
Of course, beyond the benefits, you need to find a reliable service provider that can handpick top talent for your specific needs in any area. As said earlier, we at TRIARE can help you see the big picture and help you bolster your strengths, and stay well ahead of the curve. You just need to get in touch.