Medbridge – a solution facilitating remote diagnostics

In early 2020, the medical industry faced numerous challenges after the COVID-19 pandemic hit the world. At some point in time, seeing patients in clinics proved to be impossible as the disease was extremely contagious. Therefore, clinics had to go digital and remote as soon as possible.

Hence, our client needed a solution that could facilitate medical diagnostics remotely, allowing patients to stay at home, and preventing the virus from spreading. They started developing a tool to connect medical devices to mobile apps designed to ensure communication between patients and doctors. However, only with TRIARE’s expertise the client could get an app interface that allowed for providing effective medical services.

TRIARE started by developing a mobile app that connects a stethoscope via Bluetooth. The app had two roles: for doctors and registered patients. The latter could request an appointment by describing their issue and specifying their time windows. Then doctors reviewed the appointments, decided whether to accept, and, if accepted, select the exact time within these windows.

At the determined time, the doctor and the patient had a video call. During the call, the patient could connect the stethoscope via Bluetooth and the app was transmitting audio from the stethoscope. The doctor was assisting the patient with how to use it. After the call, the doctor was preparing recommendations and was sending them to the patient.

When the initial solution proved successful, TRIARE developed solutions to connect more diagnostics tools. It helped doctors measure patients’ temperature, blood pressure, and other vital signs.

Based on the client’s requirements, TRIARE built a mobile solution that perfectly fulfilled the need for remote diagnostics. It facilitated both video meetings and parameter measurements, such as blood pressure and pulse rate, that previously could be taken only during face-to-face meetings. With an elaborate interface, everything is tailored to mobile users’ needs.

Medbridge allowed the client to completely change the way they were providing services by making them remote. Even after the pandemic has faded away, it gives a variety of options for the business. From a data management perspective, the solution streamlines information flow by connecting the app to the CRM.